FAQ
Customs & Personalization
I accept customs and personalization requests at this time. I wanna make this right for you. Have an idea for a project? Reach out!
Wholesale Inquiries
Interested in stocking Cosmos Pottery pieces? Please reach out via the Wholesale & Stockists page.
Shipping
Shipping times vary depending on time of year but usually range from within 1-2 weeks. I use recycled and/or biodegradable/compostable packaging materials whenever possible to cut down on waste & request you reuse the packaging as well.
I package all orders as carefully as possible but damage may occur - ceramics are fragile! If your order arrives broken, please email me within 2 days of delivery with photos of any damage.
Returns
All sales are final <3
International Orders
Due to the tariffs enacted by our current administration, we are unfortunately unable to accept international orders at this time.